FAQs SITE MAP VIEW CART HOME
SEARCH

Word Match: Any All
Search Within:
Pop-Up Preview:

We Accept: VISA - MASTERCARD - PAYPAL
FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions:


Answers:

What forms of payment do you accept?

Our secure online payment system accepts the following major credit cards: Visa & MasterCard. You may also pay using a PayPal account.


Does WorshipSpot.com offer refunds?

If you purchased a subscription: A full refund will be issued upon request within three (3) days of your invoice date, provided that you have not downloaded more than five (5) Content items. After three (3) days, or download of more than five (5) Content items, no cancellations will be accepted, no refunds made and you will be responsible for and must pay the full amount. By requesting a refund, you are confirming that: (i) you have not, and will not use any Content from the subscription, and (ii) you have deleted or destroyed all downloaded Content. If you purchased individual files: We do not currently offer refunds for individual file purchases. Please review the Terms of Use for more information. If you have any questions, please email us at info@WorshipSpot.com or call us at (480) 206-3369.


Do I pay sales tax on my purchases?

No. Due to the nature of our business, we are currently not required to charge sales tax on either subscriptions or single downloads.


Does WorshipSpot.com have a secure online ordering system?

Our site uses 128-bit SSL encryption (verified through GeoTrust) for the checkout process where contact and payment information is entered - this means that you can be assured that your contact and credit card details remain confidential at all times. You will see either a locked padlock or a blue key in the bottom of your browser window to signify a secure connection.


When is my credit card charged?

All credit card transactions are processed within 24 hours of order verification.


What are your hours of operation?

Monday – Friday:
9am – 6pm (MST)
Saturday:
10am – 4pm (MST)
Sunday:
CLOSED


Where can I find my download links?

Download links are provided on the final Invoice page during the checkout process and are also sent via email to the account holder's email address.

If you did not receive the download links via email or need assistance with re-downloading content, please send email to orders@WorshipSpot.com (include your Order # for faster processing), or call us at (480) 206-3369 during our standard business hours.


Can I share my user name and password?

Your membership can only be shared with other staff members in your church office. Your membership is meant to serve the needs of your congregation or organization only. As stated in the Terms of Use, you may not share your account information or content downloads with any other entity outside of your congregation or organization.


How may I use WorshipSpot.com files?

You may use our Content for:
  • Church services
  • Presentations
  • Web pages
  • Publications
  • Advertising and promotional materials
  • Broadcasts
  • Products (including those intended for sale - example: Worship CD cover art)


What are the usage restrictions for WorshipSpot.com files?

You may NOT use our Content:
  • to compete with us. While it is permissible to incorporate our Content in a product you intend to sell, you cannot give away or resell the Content itself (example: as part of a clip-art or photo collection)
  • as part of an electronic template or application (example: web page designs intended for resale)
  • as a service mark or trademark






© Copyright 2006-2009 WorshipSpot.com. All Rights Reserved. Privacy Policy | Terms of Use
All products or brand names mentioned are trademarks or registered trademarks of their respective holders. V 2.0